Stakeholder perspectives, and the potential business activities that their view implies, need to be considered in the context of improvement opportunities. The Business Activity Modelling technique provides a conceptual view, which can be used to compare what could be happening with what is actually happening so that any gaps can be explored.
Control: the control activities that institute corrective actions.Monitor: the monitoring activities that check performance measures.Do: the doing activities that process the primary business system transformation.Enable: the enabling activities that ensure necessary resources are available.Plan: the planning activities that set what must be in place beforehand.One of many business analysis techniques, Business Activity Modelling provides a strategic view of the high-level business activities to be carried out given the stakeholders perspective and their world-view.įive types of business activity are represented in a business activity model: Facilitating discussion to explore gaps and overlaps between stakeholders perspectives is key to reaching agreement about worthwhile business improvement opportunities. In a business analysis project there are often varying and differing business stakeholder beliefs, values and concerns held about the organisation’s business system, that may result in conflicting priorities and requirements. Business Activity Modelling is a technique to show high-level activities and logical dependencies as a conceptual model, based on a stakeholders perspective.